Frequently Asked Questions

Answer Frequently Asked Questions About Genesis of the South Shore

Genesis of the South Shore offers a wide variety of services and resources to the drivers of West Islip and Dix Hills. From our new inventory to our Genesis service center, you may have some questions about the services that we provide. For your convenience, we've pulled together the most common questions that we receive and provided brief answers to each of them. If you have other questions, feel free to give us a call or visit our location near Deer Park, NY.

New Inventory

Who can I talk to about buying a new car?

Genesis of the South Shore has a team of sales specialists who are here to help you with the shopping and buying process. These staff members are our liaisons to car shoppers throughout the areas near Babylon, NY. They'll answer your questions about new models that are in stock, set up test drive appointments, and even discuss financing options. When you're ready to start shopping for your new Genesis, our sales staff will be ready and willing to help. 

How can I view new models currently available at the dealership?

We know that shoppers in the area can't always find the time to come shop in person. That's why we list every new model offered at our dealership on our website. Our online new inventory shows each vehicle available with pricing, photos, and detailed information about features and options. You can even book a test drive, request price alerts, and calculate potential monthly payments.

What if I can't find what I am looking for?

Many of the shoppers who come to Genesis of the South Shore are looking for a very specific vehicle. If you don't see the model you want with the specific options that you're looking for, we'll happily help you submit an order. A member of our sales staff can sit down and help you select all of the options that you want in your new model and send off the order to Genesis. That way, you'll get the exact vehicle that you want. 

New Inventory

Genesis Service Center

What type of services do you offer?

Our Genesis service center offers a wide variety of services. Most of the appointment request we receive are related to routine maintenance -- the regularly scheduled services that help your car run better and longer. Common routine maintenance appointments include oil changes, tire rotations, wheel alignments, battery checks, brake service, and others. Our technicians are also skilled at identifying and fixing problems. If you've noticed an issue with your Genesis, we can take a look to see what's causing it. Then, we can provide the repairs necessary to get the vehicle back to quality condition. 

How can I book an appointment?

You can schedule a service appointment here on our website. All you have to do is fill in the required details in our scheduling tool: personal contacts, make and model, services needed, and preferred dates. Once you submit your appointment request, you can expect us to reach out to you for confirmation.

Service Center

Finance

How can I know if I am pre-approved?

You can get pre-approved with our online application process. Take the time to fill out the online form and we'll send it off to our network of lenders. If you qualify ahead of time, we'll let you know and show your options.

What is the financing process like?

We make the financing process quick and easy. Digital tools have streamlined the process with less paperwork and fewer steps. First, we'll help you fill out the application. If you've done this ahead of time with the online application, you can save time here at the dealership. Once we have your information, we'll send it off to various banks and other lenders in the Brentwood, NY area. Lenders will then review your information and determine their offers accordingly. It won't take long to get financing offers back, at which point you can review your options and choose the one that best matches your goals. 

Finance Center

General

Where are you located? 

Genesis of the South Shore is located in West Islip, just east of Lindenhurst and west of Bay Shore. You'll find our location on Sunrise Highway between NY-231 and Robert Moses Causeway. If you need help finding a route, be sure to use the map tool on our directions page. 


How can I get ahold of someone? 

There are a few ways to reach the staff at Genesis of South Shore. One of the easiest ways is to pick up the phone and call during business hours. We have staff members who are always ready to answer the phones and direct your call to the appropriate departments. If you don't have time to call during business hours, you can send us a message here on our website. We review and respond to these messages daily.


Why should I buy from Genesis of the South Shore?

Genesis of the South Shore puts the effort in to make sure shoppers have an easy, low-stress experience. We keep a staff that's dedicated to the best interest of every customer. Whether it's recommending a vehicle or helping with financing, our team will always work hard to make sure that you leave satisfied. 
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